Mattress Warranty Information:
Furniture Club Online Inc. is an online retailer and therefore our warranty covers only what is provided to us by the product's manufacture.
5 Year Non-Pro Rated Warranty?
Within 5 Years of Purchase, if a mattress product, purchased Furniture Club Online Inc. has a clear and non-disputable manufacture defect, we will cover the manufacturer's Non-Pro Rated Warranty. The mattress will be repaired and/or replaced by the manufacture without any cost incurred by the customer.
Coiled Mattress Defects Applicable for Warranty?
Coil broken
Coil visible out of mattress
Mattress concaving a minimum of 3 inches deep & affected area with a surface diameter of 5" or more
(Wear & Tear of Fabric or Foam Not Applicable)
Foam Mattress Defects Applicable for Warranty?
Mattress concaving a minimum of 3 inches deep & affected area with a surface diameter of 5" or more
(Wear & Tear of Fabric or Foam Not Applicable)
How To Claim Your Warranty:
Contact us by email at info@fconline.ca within your warranty time frame with a claim request. Subject your email :"Warranty Claim" and provide as much information as possible about your order and the product being claimed. Furniture Club Online will respond within 2 business days to your claim.
Note: Transportation Costs are not covered within Warranty. Customer must arrange to transport the product to the provided location once warranty claim is approved.