At FCO, we work hard to bring our customers the best value for each of our products. We strive to get the best pricing available from our suppliers and build relationships which allow us to give our customers the best pricing online. Whether you're a new or returning customer, we promise to make sure you're paying the lowest price for any of our products.
Best Price Online Guaranteed Policy:
Before Your Purchase:
If you find a better price online for any of our products, send us a quick email at info@fconline.ca (With the Subject: Better Price Online) with a link to the product or a screenshot attachment. (Showing full view of the product and the better price). If the product on the competitor's site passes all our guidelines listed below for price matching, we will happily match the price.
After Your Purchase:
If you find a better price online within 7 Days of Your Purchase, send us a quick email at info@fconline.ca (With the Subject: Better Price Credit) with a link to the product or a screenshot attachment. (Showing full view of the product and the better price). If the product on the competitor's site passes all our guidelines listed below for price matching, we will issue you the difference plus 10% of the difference, in the form of a Discount Code which can be used towards your next purchase.
Example:
Our Price: $1000, Competitor's Price: $800
Difference: $200, 10% of Difference: $20
Discount Code Amount Issued to You: $220
Price Match Guidelines
Competitor is an online furniture retailer and the price being matched is from an online furniture website in Canada. We do not price match in-store locations.
Products being price matched are sold as brand new on competitor's website and not listed as "As Is", "Floor Model", "Clearance" or anything equivalent.
Competitor's site has the same refund policy on the price matched product.
Competitor's site is Canadian and prices shown are in Canadian Dollars.
Competitor has the same shipping costs and policies for the price matched product.
Product being price matched must be evidently the same on the competitor's website. Product applies as being evidently the same if: product images are identical and/or product models/item numbers are identical.